Insurance Audit Specialist

Guild Mortgage | San Diego, CA

Posted Date 7/15/2020

Guild Mortgage Company, closing loans and opening doors since 1960. As a mortgage banking firm we are dedicated to serving the home owner/buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry.

Position Summary

The Insurance Audit Specialist plays an important role in the organization by performing a number of tasks related to the company’s Insurance functions. The role is primarily responsible, under general supervision, for providing timely job duties related to insurance monetary transactions.

Essential Functions

  • Review and validate accuracy of insurance data.
  • Ensure all appropriate and required actions have been taken at Closing.
  • Provide timely quality assurance reporting to Management as needed.
  • Complete independent research in order to resolve insurance-related issues.
  • Ensure established SLAs are appropriately followed.
  • Ensure appropriate vendor management and oversight; monitor vendor SLA reports, activities to ensure compliance with contracts.
  • Ensure compliance with Federal, Regulatory, State and Investor guidelines, including but not limited to the following: Fannie Mae, Freddie Mac, FHA, VA, USDA, HOEPA, CFPB, FEMA and RESPA.
  • Provide accurate and complete information to resolve issues, and follow up on any outstanding issues or commitments promptly and when promised.
  • Stay current on changes in industry regulations.


  • High school diploma or equivalent required, some college courses preferred, along with one or more years total work experience in mortgage/banking; a viable combination of experience and education will be considered.
  • Preferred knowledge of the complete mortgage servicing process from origination to payoff.
  • Proficient in Microsoft Office with competencies in Excel, general computer programs, and general office equipment:
    • Data Entry 8,000KPH
    • Typing Speed 40WPM
  • Ability to work under general supervision.
  • Ability to collaborate and work as part of a team.
  • Strong verbal and written communication skills.
  • Strong problem solving and analytical skills with attention to detail.
  • Ability to work well in a fast-paced environment.
  • Highly motivated and determined to succeed in a competitive, time sensitive industry.
  • Proficient in organizing projects, prioritizing work, and completing multiple tasks accurately.
  • Ability to research discrepancies independently.
  • Proactive attention to Customer Service.
  • Respectful, accountable, with a high degree of integrity.
  • Continuously seeks knowledge and strives for improvement.
  • Delivers the unexpected.
  • Maintains a positive attitude.
  • 10-key by touch strongly preferred.


  • General supervision required, depending on experience level.
  • Apply sound judgment in execution of core job responsibilities.
  • Travel: 0%.


Physical: Work is primarily sedentary; mobility in an office setting.

Manual Dexterity: Frequent use of computer keyboard and mouse.

Audio/Visual: Ability to accurately interpret sounds and associated meanings at a volume consistent with interpersonal conversation. Regularly required to accurately perceive, distinguish and interpret information received visually and through audio; e.g., words, numbers and other data broadcasted aloud/viewed on a screen, as well as print and other media.

Environmental: Office environment – no substantial exposure to adverse environmental conditions.

Guild offers a pleasant work environment, competitive compensation and excellent benefits package; including medical, dental, vision, life insurance, AD&D, LTD and 401(k) with employer match.

Guild Mortgage Company is an Equal Opportunity Employer.

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