Lead Product Manager

Resmed | San Diego, CA

Posted Date 4/14/2021
Description

Join the ResMed Sleep and Respiratory Care Team today!

ResMed is a global leader in connected devices and digital health. We help millions of people sleep, breathe and live better lives. Are you ready to help fuel our growth? As ResMed continues to evolve with the future of healthcare, our customer-centric organization focuses on cloud-connected devices and digital health technologies that are designed to help treat and manage sleep apnea, COPD, and other chronic respiratory diseases that, together, affect over one billion people worldwide.

If you share a passion for transforming care, keeping people healthy and out of the hospital, and lowering healthcare costs, ResMed invites you to apply to an applicable role (e.g. marketing, sales or product development) within the diverse and talented Sleep and Respiratory Care team.

Let’s talk about the team and you:


Our Sleep and Respiratory Care team is helping fuel ResMed’s growth by focusing on solutions (devices + digital health products + services) to improve the quality of life for our patients. Our sleep products ensure that people with sleep disordered breathing sleep better, breathe better and live better. We are part of the global fight against COVID-19 with our ventilator products and are helping to ensure patients suffering from COPD breathe easier and enjoy life. We are pioneers in providing a better experience for patients on therapy by ensuring connected care. Our patients and providers leverage our ability to translate their data into valuable real-time insights via mobile apps and analytics that drive business decisions. You will be a key contributor to our growing team of product managers to optimize and enhance our services offerings in support of our mission to improve 250 million lives in out-of-hospital healthcare in 2025. You will be someone who thrives on change, enjoys leading and influencing, and thinks deeply about the user problems we are trying to solve to deliver products they not only want, but also need.


Specific Product Team Differentiation:


The Patient experience team within ResMed is responsible for setting the strategy and delivering delightful digital experiences across multiple segments and requirements to patients. Today, the team is responsible for multiple customer-facing products such as myAir, AirMini, HelloSleep, and Mask Selector. In this role, you will be at the center of the ML (machine learning) transformation, joining our team in its Day 1 mission to make machine learning ubiquitous.
As a Product Manager, you will be part of the larger product management community at ResMed. This team plays a critical role in the broad business planning working closely with cross functional stakeholders and senior management to develop business targets and resource requirements, influences our long-term technical and business strategy, and ultimately enables us to deliver innovative new solutions rapidly. You will understand customer needs, manage crucial internal stakeholder relationships, provide critical inputs to some of our strategic technical projects, and have a significant bottom-line impact on our business and competitive position.


Let’s talk about responsibilities:

  • You'll use your passion for technology and solving customer problems to develop and drive product plans to develop an exciting offering for customers

  • Lead Product Definition - Own and drive the customer working backwards strategy, tenets, long-term goals and working backwards documents (press release, FAQ) including customer and market feedback, competitive analysis and business metrics to inform direction.

  • Define Product Vision - Including all aspects to future roadmap, investment, innovation and experimentation. Execution of Product Planning and Development - Including customer goals and business requirements (PRD/MRD) for product release, ensuring implementation and alignment with product goals and requirements, and ownership of product positioning.

  • Lead Product Launch - Own the GTM plan to deliver results that ensure fulfilment of customer and business goals in operational launch plans.

  • Lead Operations - Including monitoring and response to customer feedback, continuous improvement and business growth and utilize data and product analytics to drive operational enhancements.

  • Lead interaction with Technical Team - Including collaborating with the technical team to make decisions and tradeoffs based on customer requirements, QA/testing of the product and competitive positioning.

  • Influence senior leaders across ResMed and communicate ResMed digital services vision, strategy, goals, status, and customer impact.

Let’s talk about qualifications and experience:

  • You are a professional with Bachelor’s degree and 8+ years of experience developing, defining, managing, and executing new products in a fast-paced environment

  • Bachelor's/Master’s degree in computer science, mathematics, engineering, MIS, or equivalent experience

Required:

  • You have intellectual curiosity, willingness to learn new skills, and are excited by analytical problems and new challenges.

  • You have a passion and want to influence people’s lives in the healthcare and healthtech space, and our mission to impact 250 million lives by 2025 excites you!

  • You have experience influencing teams. If you do not enjoy being an influencer, this role is likely not the correct one

  • You have experience delivering with and through cross-functional teams.

Preferred:

  • You have experience delivering value with products that have scaled to millions of users

  • You not only understand the technical side of the business but you already understand the healthcare industry, with past experience delivering complex products in the Healthcare Technology space

  • You bring proven experience defining customer requirements in big data platforms (AWS/GCP), data analytics or related technologies

  • Consumer facing AI/ML product management is a plus.

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Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now!

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