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The Parent & Family Programs Director serves as a critical connecting point for the families of undergraduate students. Uses advanced concepts in student development, programming/event management, and development to establish and manage successful relationships that result in increased student success and family affinity for the student experience at UC San Diego.
Under the general supervision of the Executive Director, Parent & Family Programs, and in close collaboration with ACAGPDI leadership, various Academic Affairs and Student Affairs units, and the seven undergraduate colleges, the Parent and Family Programs Director manages the Parent and Family Programs. The Director designs, develops and implements strategies for various programs for family members of students and prospective students that provides information on UC San Diego’s academic, support programs and services for students. In this role, the Director formulates strategies and regular assessment for parent and family programs, events, and policies. Oversee the collection of data related to events, communications, outreach and analyze such data for making adjustments to short- and long- term plans. Designs, manages and leads various campus-wide events and provides assistance on yield activities and orientation of students. The Director provides day-to-day work direction to full-time Program Coordinator and up to 10 undergraduate student employees.
- Must be bi-lingual. Fluency in English and Spanish is required.
- Available to work evenings/weekends during peak periods; some domestic travel may be expected.
- Must be Bilingual in English and Spanish to provide support, resources and programming to parents and families.
- Advanced knowledge of practices and procedures associated with building and maintaining effective working relationships with all levels of alumni, internal and external constituencies. Ability to establish professional working relationships and interact effectively with diverse groups having competing interests and priorities within the university and community. Proven ability to provide critical analysis, using sound judgment with realistic expectations for alumni prospects and donors.
- Proven success as an engagement officer in a highly sophisticated engagement-centered environment. Strong sense of ethical conduct that will inspire confidence and motivation with the proven ability to persuade colleagues and alumni .
- Advanced project management skills, including skills to plan and implement successful events. Creative ability to conceptualize, develop and implement programmatic activities from only very general guidelines. Proven success in initiating, planning, and strategically implementing cultivation opportunities through engagement. Knowledge of the principles and practices of developing and utilizing volunteer leadership and organizing and maintaining volunteer support organizations.
- Advanced written, verbal, and interpersonal communication skills, including skill to produce information that is appropriately presented and effectively received by target constituencies. Demonstrated skill in researching and evaluating information, preparing concise, well-organized reports, summaries, correspondence, policy documents and personalized letters. Ability to represent Alumni and Community Engagement on task forces and committees and to participate in meetings and conferences involving senior university officials and volunteer leaders.
- Strong skill to recognize potential areas of constituency concern and address, resolve and/or mitigate problems or issues.
- Experience with and ability to develop and use computer applications and capabilities to produce correspondence, reports and tools for analysis and review, i.e., Word, Excel, Access.
- Demonstrated experience in monitoring and forecasting of budgetary needs.
- Advanced knowledge of the campus, its vision, mission, goals, objectives, achievements, issues of concern and infrastructure. Working knowledge of the administrative structure and academic programs of a major university, with knowledge of alumni relations industry and trends.
- Demonstrated competency and commitment to equity, diversity and inclusion.
- Job offer is contingent upon a satisfactory clearance based on background check results.
- Duties may require direct contact with children (defined as individuals under the age of 18). Completion of the Child Abuse and Neglect Reporting Act (CANRA) form is required.